When was the last time you had tons of customer data and were faced with the challenge of making an implementable business strategy out of it? Did you ever need to perform app analytics or active testing and test automation for a new product? Chances are that if you are either a wireless service provider, device manufacturer, network equipment manufacturer or quite simply an enterprise that manages apps, you are doing that right now. Wouldn’t you prefer a one stop shop for all these rather crucial features? One that provides an end to end solution and enhances your customer experience.
Intelli-Agent, designed by Orchestra Technology, lets you accomplish just that, and more. With cloud based client-server architecture, you can easily mimic the customer behavior, collect data and analyze it to take corrective measures with minimal human intervention, be it device diagnostics, app analytics etc. Let’s try to understand how this works with a live case.
Few months ago Orchestra technology was approached by WavCatcher, a phone accessories company in the DFW area. The client wanted to quality test their new phone case. This phone case was developed to enhance user experiences by boosting Cellular, Wi-Fi, and Bluetooth signals, in turn saving battery consumption. With the help of Intelli-Agent, we identified six critical KPIs and four different test scenarios, which consisted a combination of LTE and Wi-Fi both with and without GPS.
To conduct deeper analysis and provide more relevant recommendations, we performed this test using an iPhone 6s as the base phone. The three comparative tests included iPhone 6s with the client’s phone case, iPhone 6s with a competitor’s phone case and another with no phone case. A quick illustration of the tests can be found below:
After running all these complex simulations, we provided the client with detailed reports, which stated that the new phone case designed by the client was indeed outperforming its competitors. All these reports were very user-friendly and were created using Intelli-Agent itself. This tool made the entire process of running the tests very quick, efficient and automated.
Intelli-Agent (IA) is a fully automated, cloud based mobile platform. IA Platform is the foundation for multiple products namely, IA-WiFi Suite, IA-Network Suite, IA-Multi-media Suite and IA-Device Suite. IA platform can compose and orchestrate actions on Mobile devices/Network elements in any Cellular or WiFi network, by measuring, analyzing and reporting metrics related to service, network equipment, device, and applications.
Intelli-Agent can easily execute a wide range of mobile tasks, capture the vast amount of data, and process the data into actionable reports. Helping this phone accessories company evaluate its product’s viability, was just one of the many ways Orchestra Technology is able to serve customers. We strive hard to provide best customizable solutions for any client that we work with, so that they can make their customers happy.
WavCatcher Inc., (www.wavcatcher.com) a phone accessories company in the DFW area, is a cutting edge wireless developer specializing in conformal antenna and phased array solutions. WavCatcher™ is releasing this year, its first consumer product, a smartphone case that expands cellular, WiFi and Bluetooth signal coverages. With a WavCatcher™ case on their device, consumers will experience fewer service interruptions, faster data throughput and longer battery life. WavCatcher’s mission is to create products and solutions that will help people, literally and metaphorically, go farther.
Orchestra Technology Inc., (OT) is a specialist technology partner for the Communication (Wireless and Wireline) eco-system. OT provides a focused set of services and products to help its customers manage and optimize network performance, roll out new services faster and cost-effectively, and improve overall customer experience. Focused on quality and a rigorous approach to project management together with network of seasoned professionals, enables OT to deliver products, projects and managed services in a cost effective manner. OT has served 50 plus customers from ‘start-ups’ to Fortune 500 companies since its inception in 2010 in Richardson, TX. It was founded by Anuj Jain (CEO) and Jairaj Hegde (VP) with a vision to accelerate adoption of new products while maximizing the return on the existing technology. The team has grown to 150 strong and expanded its engineering presence in multiple states in USA and R&D center in India.
Contact us 214-613-5405 or check out www.orchestratec.com to learn more about how our business can help improve yours.